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Travelling Around Cuba |
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Travelling Around Cuba, Internet site specialized in Cuba destiny, it is part of the Agency KewMont Investment Inc who deals with the sales of Cuban tourism products and services, and it is registered in the Cuban Chamber of Commerce.
Address: Galería Comercial Hotel Sevilla, Prado y Trocadero, Habana Vieja. La Habana, Cuba.
Phones: (537) 5293 6716 / 860 9393 Tel/Fax (537) 202 7428 |
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| Code of Ethics of our Agency |
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We live in a world in which travel has become both increasingly important and complex in its variety of modes and choices. Travellers are faced with a myriad of alternatives as to transportation, accommodations and other travel services. Travellers must depend on travel agencies and others in the industry to guide them honestly and competently.
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All our members pledge themselves to conduct their business activities in a manner that promotes the ideal of integrity in travel and agree to act in accordance with our Code of Ethics.
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| Responsibilities of all our members |
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Our members will be factual and accurate when providing information about their services and the services of any firm they represent. They will not use deceptive practices.
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Our members will provide in writing, upon written request, complete details about the cost, restrictions, and other terms and conditions, of any travel service sold, including cancellation and service fee policies. Full details of the time, place, duration, and nature of any sales or promotional presentation the consumer will be required to attend in connection with his/her travel arrangements shall be disclosed in writing before any payment is accepted |
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Our members will treat every client transaction confidentially and not disclose any information without permission of the client, unless required by law.
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Our members will not allow any preferred relationship with a supplier to interfere with the interests of their clients. |
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Our members operating tours will promptly advise the agent or client who reserved the space of any change in itinerary, services, features or price. If substantial changes are made that are within the control of the operator, the client will be allowed to cancel without penalty.
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Our members operating tours will provide all components as stated in their brochure or written confirmation, or provide alternate services of equal or greater value, or provide appropriate compensation.
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Adherence to the Principles of the Code of Ethics signifies competence, fair dealing and high integrity |
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